If a customer called you in the next five minutes asking you to design and implement a completely new access control system, would you be ready? Being hired for such a large scale project is great for your business, but without a carefully laid out plan, you could be in for a string of headaches that ends with an unhappy customer. Aside from some of the more obvious questions such as budget and aesthetics, here is a list of some things to consider to ensure that your customer gets exactly the system they are looking for.
Know your customer:
You are approaching the job with years of experience, but it is still vital to take the time to speak with the customer about their goals for the system in the long and short term. Have an initial consultation to determine the following:
- What type of credentials will be used and how many IDs will be needed?
- What type of format will be used and can it support the current number of card-holders?
- Will it be scalable?
- Retrofit versus new panel: Is the current system upgradeable and what has been the customer’s investment in that system to date?
- Have parameters changed that require a higher level of security than the current system provides?
Part of this initial conversation should also cover the customer’s security requirements. The following requirements should be confirmed before beginning the system design:
- Is lockdown capability needed?
- Are real-time monitoring and detailed audit trails a requirement?
- Does the facility have any areas that are considered high-security or classified?
- Are there special requirements for egress such as clean rooms that would involve “no touch” switches?
Observe your customer:
Take some time to “stake out” the location to get an idea about the culture of the end-users business. Take note as to whether you see employees holding doors open for other employees or for delivery people. If you observe an overly open and accommodating environment, you may consider designing a system with more rigorous rules and procedures.
Audit your customer:
Examine the customer’s facility to get an idea of the state of the current system or systems. This can be valuable information when developing your access control plan. Additionally, an evaluation of the facility can help you identify product options.
- Determine whether or not the openings are mechanically secure and what kind of key systems is used.
- Examine the condition of door frames and hinges
- Identify the customer’s assets and value
- Identify potential threats
Record the Facility Technical Details:
To successfully plan and implement an access system, you will need to know some technical details about the existing doors:
- Do doors swing in or out? Are they left or right handed?
- Does the existing hardware need to be updated?
- How is each door expected to operate?
- Where will the best place be for access control equipment to be installed?
When you need to design a complete access control system, reach out to the ADI Systems Group. Whatever your needs, this team of experts is available to help you offer a complete and integrated system to your customer. You can contact the ADI Systems Support group at 1.800.ADI.SYS1
By Laura Mastroberti
On January 16th In Uncategorized
Tags: A/V Industry, ADI, ADI Expo, ADI Global, Low Voltage Products, One-Day Sale, Industry Events, Education, Free Industry Events, Security Industry
The 2017 ADI Expo Series is getting ready to launch with the Ft. Myers Florida Expo on February 16th! This year, we have scheduled 43 Expos across the US and Canada, so no matter what area your business serves, you can be sure that the industry’s largest one-day training and sales event will be coming [...]
As 2016 comes to a close, and we look towards the endless possibilities that 2017 holds, now is a great time to reflect on the news, tips and events that marked the past year. Here are the top 10 most read blog posts from 2016. 10) What You Need to Know About Counterfeit Cable and Connectors [...]
NEW “IN BRANCH EXPERIENCE” ON THE ADI APP! New & Now available on the ADI APP… Tap the APP for an IN BRANCH EXPERIENCE! Use this new feature when you only want to check the availability of products in your local branch. Search or browse will ONLY apply to products in stock now at your local [...]
Axis recognized ADI Global Distribution’s performance and collaboration with partner award at ACCC 2016 ADI Global Distribution was named 2016 Distributor of the Year by Axis Communications at its 11th annual Axis Connect & Converge Conference (ACCC) held in Tucson, Arizona. Axis, the global leader in network video, presented these annual awards to the top [...]
By Garrett Savage
On December 2nd In IP Solutions, IP Surveillance Video, IP Tech Tips
Tags: ADI, ADI Global, Commercial Security, IP Address, IP Cameras, IP Devices, Network Security, Networking Installations, Password, Password Security, surveillance systems, Video Surveillance
When it comes to IP security for recording devices that are used for video storage, the management of user passwords is vital to the continued operation and safety of the system. Should the passwords to a device be lost or changed, whether maliciously or by accident, it could mean a catastrophic loss of video surveillance [...]
By Russell Vail (President & CEO of ipDatatel)
On November 23rd In Communications, Intrusion, IP Solutions, Networking
Tags: 2G Sunset, 2G Technology, 3G, 4G, ADI, ADI Global, Alarm Systems, Cellular, Cellular Technology, Installations, Intrusion Alarms, ipDatatel, Network equipment
AT&T has announced plans to sunset its 2G technology as it shifts spectrum capacity to its 3G and 4G networks. The planned shutdown date is January 1, 2017. All 2G devices, including alarm panels operating on 2G Technology, will no longer work in this new environment. Changes, such as the sun-setting of the 2G [...]
Visit your branch on the ADI website. Simply click on the name of your branch at the top of the ADI website. You will instantly access Best Selling products In Stock at your branch. Browse or search for products available now, see what’s on sale and easily find the products you most frequently purchase IN [...]