Liability and Surge Protection – What is the Connection

Michael Molinari

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On January 16th In Power, Video Surveillance
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When a concerned mother came to her daughter’s school to review surveillance video that would confirm or dispel her fears about whether her daughter might have been harmed at school, she was told the video had been deleted in a “freak accident” according to a news story in Delaware Online. School staff reported that there had been a power surge in the days just after the alleged incident that wiped data from the hard drive of the school’s surveillance system. Months later, even after enlisting the help of the security company that had sold the system to the school, officials were still unable to produce the video or determine if it would ever be possible to do so.

Often, when people talk about surge protection, they are only thinking about protecting their equipment from unexpected power events. However, the cost of repairing or replacing damaged equipment is reason enough to protect it and often there are additional costs that make the argument even more compelling. For example, when a power surge forced an Orlando resort to maintain a “fire watch” until fire alarm system repairs could be completed. This meant they had to pay for a fire truck to be stationed at their facility 24/7 as a precaution. That cost was in addition to the costs for equipment and repair. The final price tag was $320,000; far greater than the cost of the equipment alone, and of course, far greater than the small price that preventive surge protection would have cost. 

In the school situation described above, we again see the potential for significant cost exposure, above and beyond any potentially damaged equipment. The school’s computers were not protected by a standard battery backup system or surge protection. By neglecting to provide even basic protection for their video surveillance system, school officials created a situation where a parent was unable to confirm if her daughter had been harmed at the school, but also the school might not have been able to protect itself or its staff from liability had a jury found that damages had occurred. 

Video surveillance systems capture important footage in the case of incidents, and can help support those individuals who have actually been harmed. From a liability standpoint, many businesses and other organizations have also recognized their value in showing where falsely claimed incidents did not actually occur.

It might seem surprising that the school was not required by the state to protect their system. The Delaware Department of Technology and Information sets cybersecurity rules for state agencies, including ways to protect equipment against power surges. However, those rules do not extend to computers and equipment inside of Delaware schools. Best practices for data protection should be common knowledge among technology providers, but as shown in this example, surge protection can be overlooked, or decided against, even for systems sold by nationally-recognized security equipment providers. 

Any organization that has recognized a video surveillance system will help shield them from potential liability, should also consider the additional assurance that can be provided by installing surge protection devices. Every new system should be protected, but it is also easy and cost-effective to add protection to almost any electronic system.

New ADI Smart Catalog

ADI Global Distribution

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On January 11th In ADI Corporate Messages
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Access ADI’s full product catalog anytime, anywhere Search to find products fast Click on images for quick and easy ordering Save to your favorites for quick access

Happy New Year from ADI!

ADI Global Distribution

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On December 31st In Uncategorized
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Wishing you a happy and a prosperous New Year from  ADI Global Distribution.

Video Doorbells Catching Porch Pirates

Kate Rose

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On December 20th In Intrusion, Smart Home & Control, Video Surveillance
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At a time when just about anything from a sauna to a dozen eggs can be ordered on the internet and delivered to a home, the instances of criminals swiping boxes off porches where they have been left is at an all-time high. If you live in any major city metro area, in the United […]

ADI’s New & Improved Website is now Available!

ADI Global Distribution

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On December 4th In ADI Corporate Messages
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The New & Improved ADI Website is now available!  Simply put, the website is more modern and powerful, making it more intuitive and easier to use. The New ADI website is packed with value-added features and functionality to deliver a better customer experience from beginning to end. Enjoy bigger display, more powerful search, and better […]

Big Box Companies Hit the Home Control Market with In-Home Sales Efforts

Kate Rose

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On September 18th In Smart Home & Control, System Sales Tips & Marketing Concepts
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As you may have seen in the news or on social media recently, big box stores have begun to hire sales teams and are training them to become field representatives to sell many of their products and services which include Home Control, A/V, and Security.  These deep-pocket companies believe that having sales personnel who can […]

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Michael Molinari

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On August 17th In IP Tech Tips, Power, System Sales Tips & Marketing Concepts
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Customers hire you not only to get a job done but also for your technical expertise and experience. The relationship is no different from that of a doctor and patient, or a pilot and their passengers. They place their confidence in you to do the job the way it should be done, to deliver quality […]

Easy Trick for Separating and Untwisted UTP Pairs

Michael Accetta

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On August 1st In Tools, Wire and Cable
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For the longest time, the common method for preparing a Cat5e/6 cable for termination has been to separate about two inches of the end of the outside jacket to expose the UTP pairs and begin untwisting the four individual pairs by hand. The piece of the jacket that was removed is typically discarded. What if […]

Guiding your Customer Through an Access Control Upgrade

Kelly Mascia

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On July 20th In Access
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Whether it was your charming sales pitch, your catchy marketing campaign, or your outstanding price point, you have a customer that is ready to take the leap and upgrade their Access Control System but now what? The customer may have an electronic access control system that needs an upgrade or may still be working with […]

How Proactive Surge Protection Keeps Your Business Running

Michael Molinari

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On June 20th In Power
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Preventative measures help people protect themselves from future harm in many ways. Doctors can provide vaccinations against future illness, for example, and auto mechanics can perform regular maintenance to ensure that your car does not suffer a major breakdown. We recognize that spending a modest amount of time and money to perform preventative procedures can […]