At ADI, we’re perhaps most known for the low-voltage products we sell. But we also offer services that help you grow your business and save you time and money by helping you reduce the number of truck rolls, protect customers against cyber-attacks and create a recurring revenue stream for your business. Recently, ADI hosted a webinar to discuss these services.

Herman Integration Services

Founded in 2012, Herman recently joined ADI as a new division in 2020. The team from Herman consists of top-quality programmers, industry-certified technicians, project managers, engineers, and installers. Herman’s technicians provide Pro AV services. These services include:

  • Installation – On-site experienced subcontracted technicians will handle your AV installations, coordinate projects and more
  • Technical services – Provides professional AV engineering, programming and CAD services
  • Service agreements – Includes national service coverage, flexible service plans and priority maintenance.

Systems Design

This is a free service at ADI that provides recommendations and is your one-stop shop for your product needs. ADI’s Systems Design team works to get you quotes for your project build-outs, offers up the next best alternatives to projects, and finds the best product with ADI’s inventory selection. The Systems Design team provides support for:

  • Access Control
  • AV and Pro AV
  • Communications
  • Fire
  • Intrusion Systems
  • Networking Solutions
  • Power
  • Smart Home
  • Structured Cabling
  • Video Surveillance

Software Renewal

ADI can help you stop tracking software expiration dates manually using Exacq software to save you time and keep your customers satisfied. You can also leverage this service with your customers without doing the labor. The Software Renewal Service gives you the opportunity to obtain the most up-to-date versions of Exacq to ensure your customers’ system performs seamlessly. This service is also automated when you purchase Exacq software.

Device Programming

The IP Programming Center (IPPC) provides programming support from start to finish that helps you save time and eliminates truck rolls. Technicians can access sites remotely for any minor changes such as installing camera mounts. Depending on the complexity of the project, this service helps eliminate out-of-box failures by inspecting all devices, powering up, and programming the devices virtually. Our device programming team can service:

  • Cameras
  • Intercom systems
  • Intrusion panels
  • NVR/servers
  • Sensors
  • Thermostats

Defendify (Cybersecurity Tools)

Defendify is an all-in-one cybersecurity platform for you and your customers. The free Defendify Essentials Package includes:

  • Cybersecurity Health Checkup
  • Network Vulnerability Scanner
  • Threat Alerts System

Remote Monitoring

Remote Monitoring changes the way you do business with your customers. This service gives you an instant view of whether devices are online, offline, or somewhere in between — all without having to visit the job site. Here are the key benefits to remote monitoring:

  • Save time and money by reducing truck rolls
  • Start a recurring revenue stream with your customers

As a valued service provider, ADI is here to support you and meet your business efforts as you move forward. ADI offers over 150,000 products across the country. You can shop online, through the app, or go to one of our 110+ branches located across the country.

View the webinar replay on ADI’s services, or sign up for an upcoming webinar here.