The Benefits of Proactive Monitoring

Maureen Bruen

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On April 14th In Intrusion, Video Surveillance
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Virtually every video solution records video, but how you handle the video is the key element.   There are two primary options: a reactive system in which a person searches video after an event or incident occurs or a proactive system that is actively monitored by an onsite operator or alarms/events are transmitted to a central monitoring station (CMS).  Although reactive systems provide forensic evidence for investigations into past crime, proactive systems can be used to assist in preventing crime or to catch offenders red-handed and augment the need for manned security guards on-site. They offer end-users the ability to monitor remotely via central monitoring stations (CMS). Proactive solutions can be especially beneficial for businesses where their premises are left empty due to COVID-19 guidelines. They support social distancing guidelines to help keep customers and employees safe while allowing end-users to continue to secure their business with early detection, verification, and mitigation of threats.

Benefits of an Early Intervention System

  •             Helps maintain a secure property
  •             Can significantly reduce response times
  •             Reduces false alarms
  •             Potential cost savings
  •             Audio deterrent
  •             Enhances liability protection

When to Use Proactive

Proactive video systems are essentially designed to prevent loss of property or risk to employees by detecting potential threats before an incident occurs.  Placing cameras around the perimeter of the site allows analytics to detect and alert operators of intruders even before they reach a protected property.  Also, such systems assist in permitting the police to arrive early and catching the offender red-handed, instead of trying to work out what happened a day later. Theft, damage and the loss of business continuity all cost money, so the system can often pay for itself, even as soon as the first intruder is warned off.  A proactive system is typically a perfect solution for customers who are concerned about high insurance deductibles in the event of theft or injury, or protection of critical infrastructure from potential damage or risk from loss of service.  It’s also often useful for a facility with high-value assets where a business needs to know about a potential threat immediately.  Proactive video monitoring can augment guard services, potentially saving customers thousands of dollars a year.  Systems like this are often used by stores, utilities, logistics facilities, parking garages, residential communities, and construction sites.

How Proactive Works

Proactive CCTV solutions have robust video analytics to detect unwanted people when they enter a restricted area, cross a fence line or loiter longer than reasonably necessary.  They provide advanced awareness alerting operators prior to an incident and helping to prevent loss of property or risk to people.  They can be combined with perimeter detectors, alarm contact or gate entry/intercom systems to enhance detection or provide better services.

Benefits of a CMS

Utilizing a CMS, alarms are detected, verified and require rapid response.  Some solutions enable two-way audio which allows an operator to communicate with unwanted visitors to tell them to visit during hours of operation or alert a criminal that the police have been dispatched.  False alarms are significantly reduced with video verification of an alarm.  A trained operator determines the significance of the alarm and if first responder dispatch is necessary.

Where do I start?

Recorders that integrate to central monitoring stations are scalable and flexible as they can be used as a completely proactive recording and intrusion system or supplement an existing reactive system when customers require active monitoring.  Advanced analytics such as IntrusionTrace and LoiterTrace are industry-leading, extremely reliable and provide less false alarms in outdoor 24/365 perimeter protection applications.  They also offer two-way audio, multiple I/O to control a variety of 3rd party devices and a mobile app for remote management of alarms on site.