5 Questions with Austin ADI Branch Manager, Angela De Leon

ADI Global Distribution

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On November 14th In ADI Corporate Messages
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Soon to be 20-year ADI vet strives to build relationships, instill trust and make everyone feel like family

ADI Austin Branch Manager Angela De Leon

For those who have walked into ADI’s Austin branch you know that Branch Manager Angela De Leon’s infectious smile cannot be missed. Angela not only greets every customer with her smile, but her upbeat, go-get-them attitude gives them peace of mind that she will help them get the service they need. We sat down with Angela to talk about her approach to being a branch manager, upcoming work anniversary, important initiatives in and out of the office and the impact Resideo’s headquarters being located in the neighborhood has had on her. 

 1. How do you like being in Resideo HQ’s backyard?   

I enjoy being in Resideo’s backyard because it has allowed me to see and hear firsthand how ADI fits into to the Resideo puzzle and why we’re such an important piece. We have such a strong future ahead of us as a company and I love being able to assist when the needs arise as the closest ADI branch. We assisted during construction and system installs of the new headquarters as well as hosting the company’s first earnings meeting. We were also the first ADI branch to host a Resideo Town Hall meeting and had the first video filmed here of a new upcoming Pro Installer Series to be launched next year. Who knew film crews and video cameras would become part of a normal day at the branch. 

2. Do you have any advice for others looking to join the field?  

I would say just jump into this field, the opportunities are many and it is very rewarding, what we do is important, we help provide security and life safety for everyone. It is a great industry and once people join, they may change positions or even companies but they almost never leave. Because of that, it feels like a big family, we do life together, professionally and personally and the time sure flies when you’re having fun. I still cannot believe next year will be my 20th anniversary with ADI.  

  3. What is your favorite place to go on vacation?  

I don’t have a specific place, because my favorite vacation is anywhere that I travel to with my grandkids. Currently I have five grandkids that have been vacationing with me every year for several years and number six was born a few weeks ago, however she is going to have to wait a few years before she joins us. We’ve been to Washington D.C., Arkansas and have even tried out “glamping” where we stayed in a tipi. It’s important to me to leave them with fond memories, like I had growing up, so I’ve made these trips a family tradition. For next year’s vacation I’m thinking we need to try somewhere west this time, such as Colorado. We’ve even thrown around the idea of a cruise, although the kids have unanimously voted to return to Florida. They agree that the beaches are so much nicer than the ones we have in Texas. 

Angela’s five grandkids before their trip to Washington D.C.

 4. Tell me about your biggest ADI accomplishment? Any recent recognitions?  

I’m currently in top 10 for ADI’s Business Excellence, which would be one of my biggest accomplishments if I can hold on to it for a bit longer. We have a lot of great managers, so my competition is fierce. Looking back, I received my green belt certification in 2003 and that project helped make my team become finalist for the Quest for Excellence Award. I also made it into the President’s Club in 2008 for top sales.  

  5. What is the most important thing you do as an ADI branch manager?  

Cultivation. As a branch manager, I’m focused on cultivating, strengthening and maintaining strong relationships with our customers and vendors as well as with my colleagues and other ADI employees. I must also instill trust among all those same entities. As I mentioned before, this industry feels like a big family, so I do my best to make everyone I interact with feels it too. There is strength in numbers and we all win when we work together toward the common goal. 

Why Stress Over System Design When It’s Right at Your Fingertips with ADI

Andrea Powers

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On October 29th In A/V, Access, ADI Corporate Messages, ADI Value Adds, Audio/Video, Communications, Enterprise Connectivity, Fire, Home Control, Installation & Cabling, Intrusion, IP Solutions, IP Surveillance Video, Power, Pro AV, Smart Home & Control, Tools, Video Surveillance, Wire and Cable
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Need a Quote? Design Recommendations? Make the System Design Team Your Go-To  All too often, a system design project can throw you a curve ball that could leave you unsure about the right solution. That’s where the ADI’s Systems Design comes in.   The Systems Design Team has been providing pre-sales application assistance for more than 25 years. The team is comprised of trained specialists who are proficient in all key technology areas. Many Systems Design reps hold advanced […]

ADI’s Extensive European Expansion Continues 

ADI Global Distribution

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On October 17th In ADI Locations, Communications
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Closer to Customers, Providing Exceptional Service    ADI currently has more than 200 stocking locations in 100 countries, and is growing! Expansion in the EMEA region has been a big focus for the business in recent months. In fact, ADI has opened or remodeled four branches, including four in the last few months alone:   Katowice, Poland – Sep. 9   Plzen, Czech Republic – Sep. 2    Poznan, Poland – Aug. 1    Prague, Czech Republic – March 4  “We’re excited to […]

5 Questions with Michael Masten, 30 Year ADI Team Member, Shares Career & Personal Wins

ADI Global Distribution

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On October 1st In ADI Corporate Messages
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Get to know what makes Michael tick, from his love of hockey to how he got his start in the industry  This year holds special significance for Michael Masten, ADI’s National Training Manager. That is because, as of 2019, he has three decades of service to ADI, a Resideo company, under his belt.    To celebrate his anniversary, we sat down with Michael to find out what piqued his interest in the field and how […]

CEDIA 2019: Another Success for ADI

John Sullivan

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On September 18th In ADI Corporate Messages, Events, Networking
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We’re still buzzing with excitement from last week’s CEDIA Expo 2019, which took place at the Denver Convention Center and was one of our biggest shows of the year. This year’s event brought together more than 20,000 home tech pros and 500+ exhibitors and set the perfect stage for us to showcase the latest our Supplier Partners offer in connected technology.   From Smart […]

Big Box Companies Hit the Home Control Market with In-Home Sales Efforts

Kelly Mascia

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On September 18th In Smart Home & Control, System Sales Tips & Marketing Concepts
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As you may have seen in the news or on social media recently, big box stores have begun to hire sales teams and are training them to become field representatives to sell many of their products and services which include Home Control, A/V, and Security.  These deep-pocket companies believe that having sales personnel who can […]

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Michael Molinari

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On August 17th In IP Tech Tips, Power, System Sales Tips & Marketing Concepts
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Customers hire you not only to get a job done but also for your technical expertise and experience. The relationship is no different from that of a doctor and patient, or a pilot and their passengers. They place their confidence in you to do the job the way it should be done, to deliver quality […]

Easy Trick for Separating and Untwisted UTP Pairs

Michael Accetta

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On August 1st In Tools, Wire and Cable
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For the longest time, the common method for preparing a Cat5e/6 cable for termination has been to separate about two inches of the end of the outside jacket to expose the UTP pairs and begin untwisting the four individual pairs by hand. The piece of the jacket that was removed is typically discarded. What if […]

Guiding your Customer Through an Access Control Upgrade

Kelly Mascia

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On July 20th In Access
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Whether it was your charming sales pitch, your catchy marketing campaign, or your outstanding price point, you have a customer that is ready to take the leap and upgrade their Access Control System but now what? The customer may have an electronic access control system that needs an upgrade or may still be working with […]

How Proactive Surge Protection Keeps Your Business Running

Michael Molinari

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On June 20th In Power
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Preventative measures help people protect themselves from future harm in many ways. Doctors can provide vaccinations against future illness, for example, and auto mechanics can perform regular maintenance to ensure that your car does not suffer a major breakdown. We recognize that spending a modest amount of time and money to perform preventative procedures can […]